Kaminlicht GmbH, James-Franck-Str. 23, 12489 Berlin, E-Mail: contact@ethanol-fireplace.com (hereinafter: “Kaminlicht”) takes the protection of personal data very seriously. The following declaration informs you about which personal data we collect and how we process and use it.

Responsible body

The body responsible for the collection, processing and use of your personal data is Kaminlicht GmbH, James-Franck-Str. 23, 12489 Berlin. We collect, process and use personal data – unless already permitted by legal permission – only with your consent.

Customer account

We collect your data in order to be able to fulfill the contract concluded with you.

For every customer who registers with us, a password-protected customer account is set up in which the inventory data is stored. There you can also view data on completed, open and recently sent orders and manage address data or bank details. You must treat your access data confidentially and not make it available to unauthorized third parties. We do not assume any liability for improperly used passwords.

For an order we need your name, address and payment details. We also need your email address so that we can confirm receipt of your order and communicate with you. You will receive your order and shipping confirmation via your email address.

Newsletter

We will inform you about news (products, services and certain events from our range of services and the range of services offered by our group of companies) by email. There is also the possibility that you will receive e-mails from us as part of customer surveys.

We use the so-called double opt-in procedure to send a newsletter, i.e. we will only send you a newsletter by email if you have expressly confirmed to us beforehand that we should activate the newsletter service. We will then send you a notification e-mail and ask you to confirm that you would like to receive our newsletter by clicking on a link contained in this e-mail.

If you no longer want to receive newsletters from us later, you can object to this at any time. Of course, you will also find an unsubscribe link in every newsletter.

Transfer of data

We use the data you provide to fulfill and process your order. In order to fulfill the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the ordered goods. In order to process payments, we pass on the payment data required for this to the credit institute commissioned with the payment and, if applicable, to the payment provider commissioned by us or to the payment service selected by you in the ordering process. For example, we work with credit card companies, banks, BillPay, PayPal, mobile phone services, debt collection agencies, etc., as well as with providers for the creation and processing of statistics and IT service providers (e.g. data centers, host providers, backup services, database services, Google and Facebook). These service providers only have access to your personal data to the extent necessary to carry out their tasks. The service providers are obliged to treat your personal data in accordance with this data protection declaration and the relevant data protection laws.

In the event that chimney light, companies controlled by chimney light, individual subsidiaries or parts of a company are sold, your customer information is usually transferred together with the part of the company to be transferred. However, in this case too, your data is of course subject to this data protection declaration and the relevant data protection laws.

Cooperation with Trustami

The Trustami trustmark is integrated on this website to display the reviews collected and social media feedback. This serves to implement our legitimate interests in the optimal marketing of our offer on our own website in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. When you call up the Trustami trustmark, the web server automatically saves data (access data) in the form of a server log file, which contains, for example, the date and time of the call, your IP address in abbreviated form and the requesting provider. This access data is not evaluated and is automatically overwritten no later than seven days after the end of your visit to the site. The Trustami trustmark and the services advertised with it are an offer from Trustami GmbH, Schröderstraße 5, 10115 Berlin.

Cooperation with Trusted Shops

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and any reviews that may have been collected, as well as to offer Trusted Shops products to buyers after an order has been placed.

This serves to safeguard our predominantly legitimate interests in the optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str.15C, 50823 Cologne.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is not evaluated and is automatically overwritten no later than seven days after the end of your visit to the site.

Further personal data will only be transferred to Trusted Shops if you have given your consent, have decided to use Trusted Shops products after completing an order or have already registered for their use. In this case, the contractual agreement made between you and Trusted Shops applies.

Cooperation with payment service providers

If you choose one of the payment options of our partner Billpay GmbH, you will be asked during the ordering process to consent to the transmission of the data required for processing the payment and an identity and credit check to Billpay. If you give your consent, your data (first and last name, street, house number, zip code, city, date of birth, telephone number and, when purchasing by direct debit, the specified account details) as well as the data relating to your order will be transmitted to Billpay.

For the purpose of its own identity and credit check, Billpay or partner companies commissioned by Billpay transmits data to credit reporting agencies (credit agencies) and receives from them information and, if necessary, creditworthiness information on the basis of mathematical-statistical procedures, the calculation of which includes address data, among other things. Detailed information on this and the credit agencies used can be found in the data protection provisions https://www.billpay.de/allgemein/datenschutz/ of Billpay GmbH. In addition, Billpay may use third-party tools to detect and prevent fraud. Data obtained with these tools may be stored in encrypted form by third parties so that they can only be read by Billpay. This data will only be used if you select a payment method from our cooperation partner Billpay, otherwise the data will automatically expire after 30 minutes.

If you choose one of the payment options of our partner PayPal (Europe) S.à r.l. et Cie, S.C.A. (“PayPal”), you will be forwarded to the PayPal payment window during the ordering process. After logging into your customer account, you can access your account through PayPal. Your payment details will be sent to the bank on file with PayPal so that your account will be debited directly. We will then receive a confirmation of payment. Payment with PayPal is a direct service provided by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. You can find contact options for PayPal at https://www.paypal.com/de/webapps/mpp/imprint. You can find information on data protection at PayPal at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE.

If you choose one of our partner’s payment options. (“AmazonPay”), you will be forwarded to the Amazon login window during the ordering process. After logging into your customer account, you can access your account and transfer the data stored in it for payment and order processing to Kaminlicht.

Payment by credit card is a direct service provided by Skrill Ltd, Floor 27, 25 Canada Quare, London, E14 5LQ (“Skrill”). Contact options for Skrill can be found at https://www.skrill.com/de/sitinformationen/ueber-uns/. You can find information on data protection at Skrill at https://www.skrill.com/de/fusszeile/datenschutzpolitik/.

Identity and credit check / debt collection

In order to initiate business and to assess the risk of advance payment, we may obtain business information (probability of default) about you from EuroTreuhand Inkasso GmbH in Cologne and store it with us.

In the event of non-payment, it may be necessary for your data to be passed on to a debt collection service provider commissioned by us for the purpose of debt collection. In the area of ​​debt collection, we work together with EuroTreuhand Inkasso GmbH, Amsterdamer Straße 133B, 50735 Cologne. Information on data protection at EuroTreuhand Inkasso GmbH can be found at https://www.euro-treuhand-inkasso.de/datenschutz.html.

Log files

Every time the Kaminlicht website is accessed, usage data is transmitted through the respective Internet browser and stored in log files, the so-called server log files. The data records saved in this process contain the following data: date and time of the call, name of the page called up, IP address, referrer URL (URL of origin from which you came to the Kaminlicht website), the amount of data transferred, as well as Product and version information of the browser used. The IP addresses of the users are deleted or anonymized after the end of their use. We evaluate the log file data records anonymously in order to track down sources of error and to improve our offer and make it more user-friendly.

Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc, (1600 Amphitheater Parkway Mountain View, CA 94043, USA). Use includes the Universal Analytics operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus to analyze the activities of a user across devices. This data protection notice is provided by https://www.intersoft-consulting.de .

Google Analytics uses so-called text files which are saved on your computer and which enable an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is Section 15 Paragraph 3 TMG or Article 6 Paragraph 1 lit.f GDPR. The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. The deletion of data whose retention period has expired takes place automatically once a month. For more information on terms of use and data protection, see https://www.google.com/analytics/terms/de.html .

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by visiting https://tools.google.com / dlpage / gaoptout? hl = de Download and install. Opt-out cookies prevent the future collection of your data when you visit this website. In order to prevent the collection by Universal Analytics across different devices, you have to carry out the opt-out on all systems used. If you click here, the opt-out cookie will be set:

The web tracking on this page is:

This website uses Google’s remarketing technology. This means that users who have already visited our website and online services and are interested in our offers are addressed and advertised again through targeted advertising on the pages of a Google partner network. The advertising is displayed through the use of cookies. These small text files are stored on the user’s computer. With the help of the text files, user behavior when visiting the website can be analyzed and then used for targeted product recommendations and interest-based advertising.

We would like to point out that Google has its own data protection guidelines that are independent of ours. We have no responsibility or liability for these policies and procedures. Before using our website, please inform yourself about Google’s data protection provisions at http://www.google.de/ intl / en / policies / privacy / .

Use of Google Adwords conversion tracking

We use the online advertising program “Google AdWords” and conversion tracking as part of Google AdWords. Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you click on an advertisement placed by Google, a conversion tracking cookie will be placed on your computer. These cookies lose their validity after 30 days, contain no personal data and are therefore not used for personal identification.

If you visit certain Internet pages on our website and the cookie has not yet expired, we and Google can see that you clicked on the ad and were redirected to this page. Every Google AdWords customer receives a different cookie. This means that there is no way that cookies can be tracked via the websites of AdWords customers.

The information that is obtained using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Here, customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

If you do not want to participate in tracking, you can object to this use by preventing the installation of cookies by setting your browser software accordingly (deactivation option). You will then not be included in the conversion tracking statistics. You can find more information and Google’s privacy policy at: http://www.google.com/policies/technologies/ads/, http://www.google.de/policies/privacy/.

Use of Facebook, Google+, Twitter and Instagram plugins

So-called social plugins (“plugins”) from the social networks Facebook and Google+, the microblogging services Twitter and Instagram are used on our website. These services are provided by Facebook Inc., Google Inc., Twitter Inc. and Instagram LLC. offered (“Provider”).

Facebook is operated by Facebook Inc., 1601S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). You can find an overview of the Facebook plugins and their appearance here: https://developers.facebook.com/docs/plugins

Google+ is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). You can find an overview of the Google plugins and their appearance here: https://developers.google.com/+/web/ < / a>

Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). You can find an overview of the Twitter buttons and their appearance here: https://about.twitter.com/ en_us / company / brand-resources.html

Instagram is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). You can find an overview of the Instagram buttons and their appearance here: http://blog.instagram.com/ post / 36222022872 / introducing-instagram-badges

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook, Google, Twitter or Instagram servers. The content of the plug-in is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider in the USA and stored there.

If you are logged in to one of the services, the providers can immediately assign your visit to our website to your profile on Facebook, Google+, Twitter or Instagram. If you interact with the plugins, for example the “Like”, “+1”, “Twitter” or “Instagram” buttons, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network, on your Twitter or Instagram account and shown to your contacts there. The purpose and scope of the data collection and the further processing and use of the data by the providers as well as your rights and setting options for the protection of your privacy can be found in the providers’ data protection information.

Facebook’s privacy policy: http://www.facebook.com/policy.php

Data protection information from Google: http://www.google.com/intl/de/+/policy/+1button.html

Data protection information from Twitter: https://twitter.com/privacy

Instagram privacy policy https://help.instagram.com/155833707900388/

If you do not want Google, Facebook, Twitter or Instagram to assign the data collected via our website directly to your profile in the respective service, you must log out of the relevant service before visiting our website. You can completely prevent the loading of the plugins with add-ons for your browser, e.g. B. with the script blocker “NoScript” (http://noscript.net/).

Use of Facebook remarketing

We use the remarketing function “Custom Audiences” from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) on the website. Using this function, the provider can target visitors to the website with targeted advertising by placing personalized, interest-based Facebook ads for visitors to the website when they visit the social network Facebook. To carry out the function, the Facebook remarketing tag is implemented on the provider’s website.

A direct connection to the Facebook servers is established via this tag when you visit the website. This will tell the Facebook server which of our websites you have visited. Facebook assigns this information to your personal Facebook user account. You can find more information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy in Facebook’s data protection information at https://www.facebook.com/about/privacy/ . If you do not want Facebook to assign the information collected directly to your Facebook user account, you can use the remarketing function “Custom Audiences” deactivate here . To do this, you must be logged in to Facebook.

Cookies

Some of our services require that we use so-called cookies. Cookies are small amounts of data that your internet browser saves on your computer. These cookies are usually automatically deleted from your hard drive at the end of your visit to our website. However, some cookies can be stored longer on your hard drive for technical reasons. Your internet browser can be set so that cookies are generally rejected or deleted in individual cases. If you do not want cookies to be stored or if you want to delete individual cookies, follow the instructions of the manufacturer of your browser. The use of our website may then be impossible or only possible to a limited extent for technical reasons.

Right to information, deletion, blocking

You have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing as well as the right to correct, block or delete this data at any time. Our data protection officer will be happy to answer requests for information and further questions on the subject of data protection:

Kaminlicht GmbH, James-Franck-Str. 23, 12489 Berlin

Email: datenschutz@kaminlicht.de

Status: May 15, 2018